Search
Close this search box.

Provider Management

Build Stronger Provider Relationships at Scale

Siloed data, manual processes and a lack of visibility all contribute to productivity losses that create strained provider relationships. Our comprehensive provider management solution accelerates your credentialing, contracting and outreach processes, resolving disjointed workflows and improving efficiency.


Quickly access insights to support more-informed decisions and empower your teams to work efficiently with tailored workflows and automated processes.

Improve Provider Management with Intuitive, Automated Workflows

Manual workflows put you at risk for unexpected slowdowns and human errors. Our provider management solution helps you proactively solve bottlenecks, automate workflows and systematize tedious processes, such as primary source verification.

Complete provider site surveys faster, customize intuitive workflows and easily manage contract renewals and provider outreach. With easy access to real-time insights, you can identify high-performing providers or address problems before they grow.

Provider Management Tools to Improve Relationships & Productivity

Provider management processes can lack the required insights and automation to create simplified, fast and accurate workflows. Our comprehensive solution offers tools to optimize network development, contracting, credentialing, provider outreach and create more efficient site surveys. Rely on i3’s Provider Management to:

  • Gain a complete view of your entire provider network, getting rid of siloed data and improving visibility.
  • Use RPA bots to automate tedious, time-consuming tasks such as primary source verification, reducing
    errors and speeding up the credentialing process.
  • Customize approval processes, renewal tracking and other contract management tasks to match your unique requirements.
  • Manage attestations, training and communication campaigns through a single platform with automated follow-ups and reporting.
  • Identify high-performing providers and address problem areas with real-time data and dashboards.
  • Enjoy a frictionless user experience by integrating with your existing systems, such as customer relationship management and electronic health records.
  • Streamline the contract process from recruitment to execution, automating workflows and integrating digital content management for increased efficiency.
  • Prioritize network gaps and expedites high-priority contracts, optimizing member experience and access to quality providers.
  • Allow multiple departments to work on contracts simultaneously, fostering collaboration and ensuring timely progression of agreements.
  • Automate contract negotiation with external stakeholders and internal review processes, reducing delays and improving time management.
  • Provide real-time status updates and pre-determined alerts, encouraging consistent execution of all contracting and network management tasks.
  • Generates real-time reports and dashboards for managing workloads, improving process visibility, and providing improved access to information and documents.
  • Provide an easy-to-use, web-based portal for providers to submit credentialing requests, improving provider satisfaction and efficiently expanding your network.
  • Automate the tracking and management of required documentation, ensuring completeness and minimizing human error.
  • Leverage Robotic Process Automation for primary source verification, eliminating manual tasks and speeding up documentation collection.
  • Deliver real-time status updates and insights into credentialing cases, improving transparency and optimizing workload management.
  • Offer customizable credentialing scenarios to meet diverse requirements across states, specialties, and lines of business, including commercial, Medicare, and Medicaid.
  • Facilitate easier compliance with varying credentialing rules and regulations across different jurisdictions and specialties.
  •  
  • Provide intelligent forms that adapt questions based on user input, ensuring comprehensive and relevant data collection.
  • Create customized questions and criteria to meet specific network standards and regulatory requirements with a flexible survey design.
  • Enable real-time data submission, with survey results immediately available in the workflow system upon completion.
  • Eliminate the need for third-party survey tools, reducing integration costs and complexities associated with external applications.
  • Easily complement appeals and grievances and provider credentialing processes, automatically triggering site surveys based on quality of care complaints or new provider onboarding.
  • Manage and analyze provider network outreach, including attestations, surveys, questionnaires, and staff verifications with a dynamic platform.
  • Develop universal form templates that meet brand standards and compliance guidelines, streamlining the creation and approval process.
  • Execute both single surveys and multi-touch campaigns, with a centralized view of campaign status including in-progress, completed, and past due surveys.
  • Implement configurable reminders for providers to complete time-sensitive responses, ensuring compliance with deadlines.
  • Deliver real-time response insights, analyzing submitted data and automatically creating follow-up tasks for network management teams to address non-compliant providers.

Let's Simplify the Business of Healthcare

Tell us a little about your needs, and we'll reach out.