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Author name: Brooke Barry

How Payers Improve Agility and Compliance Through Intelligent Automation

Successfully navigating these and future challenges requires agility, according to a report published by McKinsey and Company. Research show that 81% of payers say they’re investigating in technology to improve the member experience. And keeping your employees happy is vital when 44% of employees admit they’re looking for a new job.

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Stay Ahead of the Game: Why Upgrading Is Essential to Leveraging the Latest Integration Features

When you upgrade, you have more automation capabilities. Over time, these capabilities help reduce manual workloads, improve productivity and seriously reduce costs. With continued savings month after month, the ROI becomes very high. Faster workflows mean greater efficiency, which empowers employees to help customers more efficiently, improving their experiences.

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i3 Verticals ePortal Utility Customers Named Some of the Happiest in the Country

Each year, JD Power conducts several studies into the satisfaction of Utility customers across America. This year, the reports note a significant increase in the number of customers wanting greater transparency and personalized attention from providers. The highest ranked companies have met these expectations, and we are honored to announce i3 Verticals as a top contender in multiple geographical locations, thanks to our revolutionary ePortal solution.

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How to Retain Employees When Facing a Record-Breaking Number of Medical Retirements

The number of physicians 60 or older climbed 48% between 2010 and 2020, while physicians under 50 grew by only 16% – hardly enough to replace those leaving to retire. Additionally, an estimated 100,000 nurses left the workforce over the past two years due to stress, burnout, and retirement, with another 610,388 intending to leave by 2027. The cost of practically everything his risen over the past few years, and while medical wages have increased, it’s often not by enough to keep pace with increased expenses. Research finds that 94% of employees report that they would stay at a company longer because of good benefits.

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Worried About Getting Audited? Turn to Technology to Reduce Your Compliance Risks and Increase Employee Satisfaction.

Research shows an average person makes three to six errors per hour, regardless of what type of work they’re performing. And when an employee works longer than a regular shift, that error rate jumps by 9%. Of course, you still need to take action to stay in compliance, but a good tool has compliance rules built into the product to help you avoid falling out of compliance. If it takes an employee 10 steps to complete a task and technology can reduce those steps to four, that significant time savings allows your organization to process more volume in less time.

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How To Streamline Access to Unstructured Content

It’s estimated that roughly 80% of all patient data is unstructured. A technology such as optical character recognition (OCR) can read your unstructured documents, capture relevant data points, and be used with robotic process engineering (RPA) to get data into a content service platform. The impacts would likely be huge once you multiply employees’ wasted time by their hourly wages.

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How Technology Can Help Ease Physician Burnout

According to the American Medical Association, the U.S. will face an anticipated shortage of 37,800 to 124,000 physicians by 2034. As a result, it’s no surprise that burnout symptoms were reported by 63% of physicians at the end of 2021; an increase from 42% during 2019. These variables are critically important, but surprisingly, I don’t always see practitioners work them into the ROI equation.

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