Usage Comparison & Energy Conservation Tool for Utilities
Help Customers Improve Conservation and Make Informed Decisions
eNeighbor is an eVolutionary software solution for the utility industry encouraging conservation by allowing customers to compare their usage to similar homes in their area and view energy conservation tips. Through eNeighbor, providers can educate customers on their energy usage and help drive specific conservation behaviors. Additionally, eNeighbor can be used by customers to compare their usage to others in the area in similar homes. They can see how they stack up against neighbors to determine if there is room for energy saving.
Energy-Saving Tools to Promote Conservation and Cost Savings
i3 Verticals is committed to providing best-in-class software solutions to utility providers and customers. We don’t just stop at software; we provide transparency and education. eNeighbor, part of the eVolve Customer Engagement Suite, is designed to help utility customers learn energy conservation tips and change habits based on their usage versus similar homes in the area. eNeighbor is mobile-ready for comparing usage any time, anywhere.
Energy Demand Management
eNeighbor optimizes energy consumption, particularly during peak demand periods, by encouraging consumers to modify their usage patterns through various conservation methods. By making customers aware of demand management, eNeighbor can promote practices that reduce stress on utility resources and save costs.
Energy Conservation Tips
Providers can add educational materials to eNeighbor to help customers better understand utility usage and ways they can save. By educating customers with dynamic, personalized content, providers can empower more informed decisions to conserve energy and reduce costs. Tips can include anything from common ways utilities are wasted to resources for replacing appliances.
Utility Usage Comparison Tool
Peers turn to peers to find opportunities for improvement. eNeighbor leverages this by allowing customers to compare usage with neighbors nearby in similar homes. Based on specific criteria sourced from GIS data, customers can view their usage versus the average use of similar homes to identify where they stand on energy conservation compared to their neighbors.
Improve Capacity Planning
By tracking consumption and usage rates, eNeighbor provides key insights for providers to help with capacity planning. eNeighbor allows utilities to analyze data and look for opportunities to improve systems. If upward trends appear for multiple quarters in a row, providers can determine how to build in a higher capacity to ensure all homes and businesses experience peak performance moving forward.
Usage and Consumption Rate Tool
We created eNeighbor’s utility usage comparison tool to allow customers to see how their usage stacks up against peers in similar homes in the area. Our platform creates a usage average based on specific parameters to show customers if they’re using more or less energy than the average similar home. Based on the results, customers can decide to make changes to better their usage rates through energy conservation ‘Ways to Save’. Our goal is to create more transparency within the utilities industry to help customers make more informed decisions about how and where they use energy.
eNeighbor Features
eNeighbor offers countless features to both providers and customers to help cut costs, encourage energy conservation, and improve usage education. eNeighbor is integrated with other eVolve products including ePortal and eAdmin to give utilities an easy way to update scrolling content about updates and services, send notifications, and communicate with customers.
Features:
Actionable insights into a customer’s utility usage
Comparison with similar homes
Energy disaggregation
Easy-to-understand usage graphs
Encourage energy efficiency
Improved capacity planning
Help customers get the most out of their utilities with eNeighbor
Utilities are necessary in every household across the US. Many factors go into the cost and overall consumption of utilities, many of which customers may not know about. eNeighbor can aid providers in offering actionable ‘Ways to Save’ to improve savings. By providing insight into ways to decrease costs and improve conservation, eNeighbor helps customers get more out of their utilities and builds trust with providers.