Embedded Utility Payment Processing
Empower Customers to Pay Bills Online from Any Device
ePay is a native utility payment processing solution with superior protection measures and omnichannel support to reduce delinquencies and empower utility customers. ePay is PCI-DSS L-1 compliant, provides real-time NACHA validation, next-day funding, and flexible rate models. The versatility of ePay makes it a valuable asset for any provider, ensuring a smooth and secure payment experience. Keep track of payments and bills with the included reporting suite and set rules to ensure all payments are made on time and in the correct amount.
Utility Payments at Your Fingertips
ePay offers utility customers multiple ways to pay over a secure payment processor. ePay integrates with all other eVolve products, as well as, existing business systems, to create a one-vendor solution. All transactions are backed by bank-level security to help customers feel confident when sending payments. ePay is also accessible on mobile devices for on-the-go payments and bill checks 24/7. With next-day funding and plenty of configurable options, ePay is the go-to solution for utilities.
Flexible Rate Models
ePay can be configured to reflect any number of business rules including late fees, location, usage, payment type, and more. By giving you, the provider, the chance to set flexible rates according to pre-determined standards, we offer a versatile, dynamic utility payment processor both you and your customers can count on for accuracy.
Compliance and Security Measures
ePay was designed specifically for utilities and has safeguards in place to keep all transactions compliant to laws and regulations. Additionally, ePay provides automatic NACHA validation to guarantee valid and legal payments.
Pre-Integrated with ePortal and eIVR
As part of our commitment to providing end-to-end systems, ePay is pre-integrated with ePortal, eIVR, and all other eVolve products. This integration delivers a seamless user experience under a single contract and vendor. All data is stored by a single company, offering security and reducing the risk of data breaches.
Multiple Payment Options to Satisfy All Customers
ePay is designed with customerexperience in mind. We’ve enabled many payment options to meet a customer’s needs from a single platform. ePay can be leveraged for one-time payments, as well as, current and past-due payments for single transactions. We also support scheduled payments and auto pay, along with multi-account payment options. Customers can pay via credit card or through direct bank transfer from any mobile device or computer. We even offer text-to-pay options for added convenience.
Get More from the eVolve Suite
The eVolve platform as a whole is meant to replace multiple vendor contracts and consolidate the customer experience to a single organization – i3 Verticals. ePay is pre-integrated with ePortal, eIVR, and all other eVolve products to make the transition to our product suite as seamless as possible. Providers can work with i3 Verticals and get everything from utility payment processing to AI-powered customer service and everything in between. With eVolve, your customers can feel confident knowing their data is protected by the advanced security of i3 Verticals.
i3 Verticals has over 20 years in business within the utility industry. Together, our utilities team has decades of experience and are committed to providing the best service for many years to come.
ePay Features
i3 Verticals is committed to providing a convenient and secure utility payment processing system customers can trust. ePay was designed specifically for the utilities industry and meets all criteria required to have a secure, compliant, state-of-the-art customer payment experience.
Features:
Pre-integrated and built into ePortal and eIVR
Native utility payment processing for seamless customer experience
Next-day funding available
PCI- DSS L-1 compliant
Real-time NACHA validation
Flexible rate models
Single vendor relationship
Multiple payment options supported
Reduce Delinquencies with ePay
By providing customers with easy ways to pay, we can help providers drastically reduce late payments. Paying a bill takes as little as a few seconds. Integrate ePay with eNotify to let customers know when bills are due, so nothing falls through the cracks. The convenience and accessibility of ePay will ensure you’ll receive your money when it’s due, and customers won’t be intimidated by the payment process.