Healthcare payers often face challenges as they work to speed up processes, improve member satisfaction and minimize compliance risks. A recent study found that more than half of payers (53%) ranked “improving data efficiencies” as a top priority. Additionally, over half of respondents said delivering a positive member experience is highly important. Investing in technology helps you reach these goals, but proving ROI doesn’t always seem easy.
New technology investments are often viewed as expenses rather than assets. But if you can show the value of that investment and the savings that will come with it, you can shift the conversation and make it easier to get stakeholder support.