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Creative Ways to Increase Patient Satisfaction and Encourage More 5-Star Reviews

Research shows that 77% of patients use online reviews as their starting point for finding a new practitioner, and 84% say that they wouldn’t visit a referred physician who has four stars or less. A record number of patients are putting off healthcare due to rising expenses, such as housing, utilities, and groceries. A Gallup poll found that 17% of U.S. adults report they know before receiving their healthcare products or services how much they will cost. However, making it easy for patients to pay balances at any point in the process of receiving care is important to encourage positive reviews. With AI evolving quickly, we don’t know exactly what the future will look like. We can support you with speeding up the revenue cycle and creating easier financial experiences that foster more positive patient experiences.

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Healthcare

Automation Healthcare: How A&G Is Transforming Workflows with RPA

Authored by: Zach Tabor Speed and accuracy are critical to appeals and grievances (A&G) departments. With looming deadlines and busy staff, maintaining efficient and compliant workloads is an essential, but labor-intensive, manual task – which is why many turn to robotic process automation (RPA) to help. RPA allows A&G departments to leverage bots to get

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